Circulation Services

Service Hours 

Circulation Counter Services

Reference Desk Services

Student & Staff
All students and staff will be registered as library members.  Users' records will be downloaded from the student/staff information system to the library system. 

New User
New users are advised to check their account through the library website. If the record is still unavailable, users have to fill up the registration form at the Circulation Counter. 

External User
The community outside the campus can apply for external membership to utilize the resources and facilities provided.

Borrowing

1. Borrowing service in PTTA is determined according to the patron category. Please refer Borrowing Eligibility. 
2. Borrowing of library materials can be done at the Circulation Counter.
3. Users are required to bring their student/staff card and prohibited from using other user’s cards.
4. Users will be given a borrowing slip for each transaction.
5. Users are advised to check the due date on the slip or in the library account in order to avoid fines for late return. 

Returning

1.  Returning of the materials can be done at the Circulation Counter. 
2. Users will be given a returning slip for each transaction.
3. Users are advised to keep the slip and check the library account to ensure that the records have been updated.

1. Renewal can be done online through borrowing records in the library’s user account.
2. Users can only renew twice.
3. No renewal is allowed if other users have made reservations for the same items.
4. Online renewal can be done before the due date.

Reminder Notice

1. Reminder notice will be sent to users by email 7 days before the due date to remind them for loan renewal.

Overdue Notice

1. 1st notice will be sent 1 day after the due date if users fail to return the library materials.
2. 2nd notice will be sent 7 days after the due date if users still fail to return the materials.
3. 3rd notice (final notice) will be sent 13 days after the due date if users still fail to return the materials.
4. User accounts will be barred if the total amount of fine has exceeded the maximum limit allowed.
5. Users are required to return the materials and reactivate their account at the Circulation Counter. 

1. Users can reserve library materials that are currently on loan at the Circulation Counter or online through the catalog.
2. The reserved materials will be located at the reservation shelf for 7 days after the materials return to the library.
3. If the user who had reserved the materials did not turn up to collect it until the period ends, the reservation will be canceled, and it will be located at the open shelf.
4. Users are advised to check the status of the materials through their library account.

1. Delivery services are provided for academic staff only within campus area.
2. This service covers reserved material that consists of open access books, audio-visuals and inter-library loan materials.
3. The titles requested for will be placed under the user library account and will be sent to the requester’s office.
4. Besides, users can also request for returning the materials through this service.  

1. ICDS offered loan to all UTHM residents especially in the Edu Hub Pagoh Campus.
2. Application must ber submitted using the Inter-Campus Delivery Services Form available at PTTA Edu Hub Pagoh Resource Center Counter.

1. Users should report lost library materials at the Circulation Counter immediately.
2. Users will be given one month to search for the lost materials.
3. Users are required to replace it with the same materials or pay the price of the materials.

1. PTTA offers different types of rooms that can be reserved for discussion, teaching and academic discourses.
2. These rooms include Hikmah Rooms, Eksplorasi Rooms, Lestari Rooms and Al-Jazari Auditorium.
3. Reservations can be made at the Circulation Counter, Level 1.
4. This service is also offered to non-members (external users).

1. Printing service is available at the main counter, Level 1. 
2. Printing services can be made at main Counter, and charges for each is RM0.20/sheet for black and white.